PRIVACY POLICY

Who we are
We are LA Cosmetics. Our website address is: https://lacosmetics.shop.

What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process on our store.

What we collect and store
While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Creditcard, Debit card and Bankcard information
You can pay safely with us; our payment handling is via the Mollie platform which is a very reputable party when it comes to online web shop payments. We do not have access to any of your Creditcard, Debitcard or Bankcard information. For more information about Mollie please consult Mollie.com

Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —

Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Contact information
You can contact us by filling in this form or by email at: mail@lacosmetics.shop

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    All "How to Use" guidelines

    Cleansers

    We recommend using a cleanser both during the day and at night. Before applying the cleanser, we recommend that you moisten your skin with water at room temperature. Then apply some of the cleanser (about the size of a teaspoon) into the palm of your hand and massage well into teh already damp skin. Massage for at least 30 seconds for the best results. As a great extra, we recommend that you take advantage of your wet skin and start your facial massage techniques (you can find our suggestions on this topic in our guidance videos). Do this to strengthen facial muscles, wake up overworked or relaxed facial muscles, slim your face, implement symmetry in your face, and have a more fresh and awake look on your face.


    Toners

    We recommend using a toner after cleansing your face, both during the day and at night. Before applying the toner, we recommend that you gently pat your wet face dry first. Then apply a few drops of the toner to a cotton pad or the palm of your hand. Little by little, with the tip of a finger, gently pat the toner onto the skin, avoiding the eyes. Before moving on to your next step, allow enough time for the toner to penetrate into your skin and leave the face feeling slightly dry.


    Serums

    We recommend using a serum after your toner. This step could be used both day and night. Apply gently serum to areas needed on the skin. Before going onto your next step allow sufficient time for the serum to penetrate into your skin and the face to feel somewhat dry.


    Eye Creams

    We recommend using the eye cream both during the day and at night. Apply the amount necessary to cover the under eye area as well as your eyelid and eyebrow.


    Face Masks

    We recommend using the facemask in your evening routine as the facemask is required to penetrate into the skin for at least 15 minutes therefore, you might have more time in the evening to complete this step properly. Although, if you’d like you can use this mask in the day too. Apply a covering layer of the facemask onto the skin and apply onto the parts of the face needed and wanted. Rinse the facemask off with room temperature water and pat the skin dry.


    Face Oils

    We recommend using the face oil in your evening routine and use it as the second to last step before your night cream. Apply a few drops to your palm and gently massage into your skin.


    Day Creams

    We recommend using the day cream after your eye cream step. Apply around 1 to 2 pumps onto the palm of your hand, warm with your hands and massage gently into your skin. Both facial skin and neck.


    Night Creams

    We recommend using the night cream after your face oil in your evening routine and use it as the last step. Apply 1 to 2 pumps to your palm of your hand, warm the cream, and massage gently into your skin.


    Day & Night Creams

    We recommend using the day/night cream after your eye cream step. Apply around 1 to 2 pumps onto the palm of your hand, warm with your hands and massage gently into your skin. Both facial skin and neck.


    Ampoules

    We recommend using the ampoule in your evening routine at night and only up to 2 to 3 times in the week (there is an exception for this, read in acne-prone skincare collection text). Use the ampoule only when you will not use a serum, as the ampoule is a serum but in a higher concentration. Break the top stick off and use it to push the bottom up to dispense the product out. Use as much needed in the ampoule to apply on the parts of the face you’d like.  Allow sufficient time for the ampoule to penetrate into your skin and it to dry before going to your next step.


    Scrub

    Use after cleansed skin. With mild pressure massage the scrub in round motions onto your skin. You can use this scrub multiple times a week due to the gentle formula of this scrub.


    Peeling

    Apply the Enzymatic Peeling over damp already cleansed skin. Leave the peeling on for 3 minutes, and lightly massage with rotating movements until the lycing has almost completely disappeared. Remove the residue with lukewarm water and pat dry skin Continue to neutralize the skin with a toner before continuing to your next step. You can use this product once every two weeks.


    Tanning Spray

    Use this Tanning Spray at night as the last step of your routine. Spray on the sides of your face and in the center of your face. Hold the Spray far enough so the mist covers the face entirely and evenly.


    Face Stimulator

    Apply a few drops of our Luxury Oil and turn on the face stimulator. Use multiple facial movements for tightening results.


    Gua Sha

    We recommend for the Gua Sha treatment to use our Luxury Oil. The Luxury Oil will help the Gua Sha glide over your skin and prevent irritation to the skin due to the pressure of the crystal. The Luxury Oil will also after doing this treatment provide you with supple skin.